The future of hospitality at Atlantis Dubai, where a cutting-edge app powered by Hudini offers personalized recommendations and enhances every aspect of your stay.
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| Atlantis Dubai revolutionizes guest experience with Hudini-powered app, offering personalized recommendations, seamless bookings, and enhanced convenience. Image Credit: Hudini |
Dubai, UAE – September 25, 2024:
Atlantis Dubai, a renowned hospitality brand in the city, has partnered with Hudini to revolutionize its guest experience through a new omnichannel app. This innovative initiative aims to enhance guest engagement, personalize experiences, and drive revenue growth.
Atlantis Dubai, known for its iconic properties, Atlantis, The Palm, and Atlantis The Royal, sought to leverage technology to create a more seamless and memorable stay for its guests. By introducing a comprehensive app powered by Hudini, the company has successfully integrated various touchpoints of the guest journey, from check-in to room service and activity bookings.
The app's success is evident in the impressive statistics it has achieved. With over 25 million guest interactions and an average engagement time of 14 minutes, it is clear that guests are actively using the app to personalize their stay and explore the offerings of Atlantis Dubai. Moreover, the app has facilitated over 25,000 in-room dining orders and 11,000 housekeeping requests, demonstrating its effectiveness in enhancing guest convenience and satisfaction.
One of the standout features of the app is its ability to suggest curated experiences tailored to guests' preferences. By analyzing guest data, the app can provide personalized recommendations for activities, dining options, and other amenities, enhancing the overall guest experience.
Oliver Stütz, Digital & Innovation Marketing Project Manager at Atlantis Dubai, expressed his satisfaction with the partnership with Hudini. He noted that the app has significantly enhanced guest engagement and satisfaction, and that Hudini's customized solution exceeded their expectations.
The success of Atlantis Dubai's app demonstrates the power of digital innovation in the hospitality industry. By embracing technology and providing guests with a seamless and personalized experience, Atlantis Dubai has positioned itself as a leader in the field.